ABC AUSTRIAN BUSINESS COMPANY LIMITED
Company Number: 10894419
Registered Office: 99a High Road, Beeston, Nottingham, England, NG9 2LH
Effective Date: March 7, 2026
Website: https://a-prendo.com/
1. Introduction
ABC AUSTRIAN BUSINESS COMPANY LIMITED (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit https://a-prendo.com/ or purchase any of our products and services.
This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the data controller for the personal data we collect through this website.
2. Data We Collect
We may collect and process the following categories of personal data:
a) Identity and Contact Data
- Full name
- Email address
- Billing address
- Phone number (if provided)
b) Account Data
- Username and password (stored in encrypted form)
- Course enrolment history
- Learning progress and completion records
- Certificates earned
c) Payment and Transaction Data
- Order history and transaction IDs
- Payment method type (e.g. card type, last 4 digits — provided by Stripe)
- Billing address associated with payment
⚠️ We do not collect or store your full card number, CVV, or bank account details. All payment data is handled directly and securely by Stripe. Please refer to Stripe’s Privacy Policy for details on how they process your payment information.
d) Technical and Usage Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referring URLs
- Cookie identifiers
e) Communications Data
- Messages sent to us via email or contact forms
- Support requests and correspondence
3. How We Collect Your Data
We collect personal data through:
- Direct interactions: When you register an account, purchase a course, subscribe to a plan, or contact us.
- Automated technologies: Cookies, server logs, and analytics tools when you browse our website.
- Third-party providers: Stripe (payment processing), and other integrated tools such as email marketing or analytics platforms.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
| Legal Basis | Purpose |
|---|---|
| Contract performance | To process your purchase, provide access to courses, and manage your account. |
| Legal obligation | To comply with tax, accounting, and regulatory requirements. |
| Legitimate interests | To improve our services, prevent fraud, and ensure platform security. |
| Consent | For marketing communications and non-essential cookies (where applicable). |
5. How We Use Your Data
We use your personal data to:
- Create and manage your user account.
- Process payments and issue receipts via Stripe.
- Deliver purchased courses, memberships, and digital content.
- Send transactional emails (e.g. purchase confirmations, password resets, course access).
- Respond to support enquiries and complaints.
- Comply with legal and financial obligations (e.g. VAT records, fraud prevention).
- Improve website performance and user experience through analytics.
- Send marketing communications, where you have given consent (you may opt out at any time).
6. Stripe and Payment Data
We use Stripe as our payment processor. When you make a purchase:
- You are submitting your payment details directly to Stripe’s secure servers.
- Stripe is certified to PCI Service Provider Level 1, the highest level of certification in the payments industry.
- We receive only a tokenised reference and limited non-sensitive data (e.g. last 4 digits of card, card type, billing address) from Stripe to display in your order history.
- Stripe may independently collect and process data in accordance with their own privacy policy, available at https://stripe.com/privacy.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
| Cookie Type | Purpose |
|---|---|
| Essential cookies | Required for the website to function (e.g. login sessions, cart). |
| Analytics cookies | Help us understand how visitors use the site (e.g. Google Analytics). |
| Preference cookies | Remember your settings and preferences. |
| Marketing cookies | Used to deliver relevant advertisements (only with your consent). |
You can manage or withdraw your consent to non-essential cookies at any time through your browser settings or our cookie consent tool.
8. Data Sharing and Third Parties
We do not sell your personal data. We may share it with trusted third parties only where necessary:
- Stripe — for secure payment processing.
- Hosting and infrastructure providers — to operate and maintain the website.
- Email service providers — to send transactional and marketing emails.
- Analytics providers — to analyse website usage (data is anonymised where possible).
- Legal and regulatory authorities — where required by law or to protect our legal rights.
All third-party processors are required to handle your data securely and in compliance with applicable data protection law.
9. International Data Transfers
Some of our third-party providers, including Stripe, may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as:
- UK adequacy regulations;
- Standard Contractual Clauses (SCCs) approved by the UK ICO;
- Binding Corporate Rules or equivalent mechanisms.
10. Data Retention
We retain your personal data only for as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account and course data | Duration of account + 2 years after closure |
| Transaction and billing records | 7 years (UK tax and accounting law) |
| Support correspondence | 2 years from last contact |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical/log data | Up to 12 months |
After the applicable retention period, data is securely deleted or anonymised.
11. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access — Request a copy of the personal data we hold about you.
- Right to rectification — Ask us to correct inaccurate or incomplete data.
- Right to erasure — Request deletion of your data (“right to be forgotten”), subject to legal obligations.
- Right to restrict processing — Ask us to limit how we use your data in certain circumstances.
- Right to data portability — Receive your data in a structured, machine-readable format.
- Right to object — Object to processing based on legitimate interests or for direct marketing.
- Rights related to automated decision-making — Not to be subject to solely automated decisions that significantly affect you.
To exercise any of these rights, contact us at office@a-prendo.com. We will respond within 30 days in accordance with UK GDPR requirements.
12. Marketing Communications
We will only send you marketing emails if you have given your explicit consent. You may withdraw consent and unsubscribe at any time by:
- Clicking the “Unsubscribe” link in any marketing email; or
- Emailing us at office@a-prendo.com.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
13. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
- SSL/TLS encryption for all data transmitted via the website.
- Encrypted storage of passwords and sensitive account data.
- Access controls limiting who within our organisation can access personal data.
- Regular security reviews and updates.
Despite these measures, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
14. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at office@a-prendo.com and we will delete it promptly.
15. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page will be updated accordingly. We encourage you to review this policy periodically.
17. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
🌐 https://ico.org.uk
📞 0303 123 1113
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us first at office@a-prendo.com.
18. Contact Us
For any questions, data requests, or privacy concerns, please contact:
ABC AUSTRIAN BUSINESS COMPANY LIMITED
Registered Office: 99a High Road, Beeston, Nottingham, England, NG9 2LH
Email: office@a-prendo.com
Website: https://a-prendo.com/